Studying Microscopic Peer-to-Peer Communication Patterns
12 Pages Posted: 24 Feb 2008
Date Written: August 12, 2007
This paper describes first results of an ongoing research effort using real time data collected by social badges to correlate temporal changes in social interaction patterns with performance of individual actors and groups. Towards that goal we analyzed social interaction among a team of employees at a bank in Germany, and developed a set of interventions for more efficient collaboration. In particular, we were able to identify typical meeting patterns, and to distinguish between creative and high-executing knowledge work based on the interaction pattern.
Keywords: social networks, social badges, organizational behavior, communication flow, network structure
JEL Classification: M12, C80, M14
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