Methodological Challenges in Measuring Cost and Quality of Access to Justice

Tilburg University Legal Studies Working Paper No. 005/2008

TISCO Working Paper Series on Civil Law and Conflict Resolution Systems No. 002/2008

36 Pages Posted: 3 Mar 2008 Last revised: 4 Feb 2010

See all articles by Martin Gramatikov

Martin Gramatikov

Tilburg Institute for Interdisciplinary Studies of Civil Law and Conflict Resolution Systems (TISCO); Tilburg University - Private Law Department and Faculty of Law; Tilburg Law School

Date Written: January 10, 2007

Abstract

In this paper we discuss the development of a measurement framework for estimation of cost and quality of justice. We discuss the interrelations between supply and demand perspectives on justice and their implications for choosing units of analysis. To measure the experiences of end users with cost and quality of justice we propose a model in which paths to justice are the principal units of analysis and individuals are units of measurement. Paths to justice are conceptualized and operationalized in slightly narrower terms than the approach, used by the research on legal needs. Specific strategies for sampling and collecting data from end users from justice are reviewed and assessed for validity and reliability.

Keywords: justice, access to justice, measurement, costs of justice, quality of justice, empirical legal research, methodology, legal, surveys, quantitative, qualitative

JEL Classification: K1, K0, K41, C93

Suggested Citation

Gramatikov, Martin, Methodological Challenges in Measuring Cost and Quality of Access to Justice (January 10, 2007). Tilburg University Legal Studies Working Paper No. 005/2008; TISCO Working Paper Series on Civil Law and Conflict Resolution Systems No. 002/2008. Available at SSRN: https://ssrn.com/abstract=1099392 or http://dx.doi.org/10.2139/ssrn.1099392

Martin Gramatikov (Contact Author)

Tilburg Institute for Interdisciplinary Studies of Civil Law and Conflict Resolution Systems (TISCO) ( email )

Warandelaan 2
P.O. Box 90153
Tilburg, 5000 LE
Netherlands

HOME PAGE: http://www.tilburguniversity.nl/webwijs/show/?uid=m.a.gramatikov

Tilburg University - Private Law Department and Faculty of Law ( email )

P.O. Box 90153
Tilburg, DC 5000 LE
Netherlands
+31 13 466 2980 (Phone)

HOME PAGE: http://www.tilburguniversity.nl/webwijs/show/?uid=m.a.gramatikov

Tilburg Law School ( email )

Tilburg, 5000 LE
Netherlands
+31134662980 (Phone)

HOME PAGE: http://www.tilburguniversity.edu/webwijs/show/?uid=m.a.gramatikov

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