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Knowledge Mobilization Through Social Ties: The Cost-Benefit Analysis

Schmalenbach Business Review, Vol. 60, January 2008

20 Pages Posted: 4 Mar 2008  

Alexander Fliaster

affiliation not provided to SSRN

Josef Spiess

affiliation not provided to SSRN

Abstract

Social network ties enable collaborative creation and sharing of ideas between knowledge workers. Thus, these ties play an important role in organizational innovation as well as for the personal success of the innovators. However, scholars tend to focus only on the information benefits, underestimating the costs of interpersonal relationships. Going beyond this one-dimensional perspective, we first suggest a theoretical model that takes into account both, benefits and transaction costs of social ties. Second, based on this model, we examine the advantages and disadvantages of strong and weak ties in the process of knowledge mobilization, the quality of knowledge, and the transaction costs of maintaining and using the ties. Finally, we shift the focus from the dyadic perspective to an integrative view and discuss the implications that our analysis has for a knowledge worker's portfolio of ties.

Keywords: Innovation, Knowledge Sharing, Strong Ties, Transaction Costs, Weak Ties

JEL Classification: O31, O32, M12

Suggested Citation

Fliaster, Alexander and Spiess, Josef, Knowledge Mobilization Through Social Ties: The Cost-Benefit Analysis. Available at SSRN: https://ssrn.com/abstract=1101654

Alexander Fliaster (Contact Author)

affiliation not provided to SSRN ( email )

Josef Spiess

affiliation not provided to SSRN

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