Bug-Patching for Mozilla's Firefox

12 Pages Posted: 25 Mar 2008 Last revised: 6 Apr 2008

See all articles by Jean-Michel Dalle

Jean-Michel Dalle

Université Paris VI Pierre et Marie Curie

Matthijs L. den Besten

GSCM-Montpellier Business School

Héla Masmoudi

Université Paris VI Pierre et Marie Curie

Paul A. David

Stanford University - Department of Economics; University of Oxford - All Souls College; UNU-MERIT (Maastricht)

Date Written: February 1, 2008

Abstract

The case study of the Mozilla project is focused on the organization of quality control and quality assurance in a distributed innovation environment, and focuses on the coordination of the detection and correction of operating defects ('bugs') in Mozilla's Firefox web-browser. Analyzing two samples of bugs drawn from the 40,000 or so that have resulted in a change to the Firefox code base, the case study finds among others that bug treatment behavior in the project was not temporal stable, that bug reports from 'outsiders' took longer to find a successful resolution and were more likely to remain 'un-fixed' and that factors such as the objective technical complexity of the bug-patching problem, and the level of effort devoted to the contextualisation the reported defect played significant roles determining the speed with which a bug was typically fixed.

Suggested Citation

Dalle, Jean-Michel and den Besten, Matthijs L. and Masmoudi, Héla and David, Paul A., Bug-Patching for Mozilla's Firefox (February 1, 2008). Available at SSRN: https://ssrn.com/abstract=1112811 or http://dx.doi.org/10.2139/ssrn.1112811

Jean-Michel Dalle

Université Paris VI Pierre et Marie Curie ( email )

175 Rue du Chevaleret
Paris, 75013
France

Matthijs L. Den Besten (Contact Author)

GSCM-Montpellier Business School ( email )

2300, Avenue des Moulins
Montpellier, 34185
France

Héla Masmoudi

Université Paris VI Pierre et Marie Curie ( email )

175 Rue du Chevaleret
Paris, 75013
France

Paul A. David

Stanford University - Department of Economics ( email )

Landau Economics Building
579 Serra Mall
Stanford, CA 94305-6072
United States
650 723-3710 (Phone)
650 725-5702 (Fax)

HOME PAGE: http://www-econ.stanford.edu/faculty/

University of Oxford - All Souls College ( email )

High Street
Oxford, Oxon. OX1 4AL
United Kingdom
44 (0)1865 279299 (Phone)
44 (0)1865 279313 (Fax)

UNU-MERIT (Maastricht) ( email )

Keizer Karel Plein 19
Maastricht, TC 6211
Netherlands

HOME PAGE: http://ccg.merit.unu.edu/

Here is the Coronavirus
related research on SSRN

Paper statistics

Downloads
65
Abstract Views
1,022
rank
371,967
PlumX Metrics