An Input-Output Analysis of the Philippine BPO Industry

16 Pages Posted: 16 Apr 2008

See all articles by Nedelyn Magtibay-Ramos

Nedelyn Magtibay-Ramos

Asian Development Bank

Gemma Bolotaulo Estrada

Asian Development Bank - Economic Research

Jesus Felipe

Asian Development Bank

Abstract

This paper provides a profile of the Philippine business process outsourcing (BPO) sector, makes comparisons with India and other BPO providers, and summarises the results of an input/output analysis of the Philippine BPO industry's inter-sectoral linkages and its potential impact on compensation and employment. The input/output analysis shows that the BPO industry is not a key sector in terms of stimulating production in other sectors of the Philippine economy. Growth in the sector's revenues, however, can have a significant impact on compensation and employment. If appropriate policies are enacted and human capital improved, it is estimated that the Philippine BPO sector may become an important employment-generating sector.

Suggested Citation

Magtibay-Ramos, Nedelyn and Estrada, Gemma Bolotaulo and Felipe, Jesus, An Input-Output Analysis of the Philippine BPO Industry. Asian-Pacific Economic Literature, Vol. 22, Issue 1, pp. 41-56, May 2008, Available at SSRN: https://ssrn.com/abstract=1121061 or http://dx.doi.org/10.1111/j.1467-8411.2008.00211.x

Nedelyn Magtibay-Ramos (Contact Author)

Asian Development Bank ( email )

6 ADB Avenue, Mandaluyong City 1550
Metro Manila
Philippines

Gemma Bolotaulo Estrada

Asian Development Bank - Economic Research ( email )

6 ADB Avenue, Mandaluyong City 1550
Metro Manila
Philippines

Jesus Felipe

Asian Development Bank ( email )

6 ADB Avenue, Mandaluyong City 1550
Metro Manila
Philippines

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