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Safety Climate in Healthcare Organizations: A Multidimensional Approach

Academy of Management Journal, Vol. 48, pp. 1075-1089, 2005

Posted: 4 May 2008

See all articles by Tal Katz-Navon

Tal Katz-Navon

The Interdisciplinary Center (IDC)' Herzliya; Reichman University, Arison School of Business

Eitan Naveh

Technion-Israel Institute of Technology

Zvi Stern

Hebrew University of Jerusalem - Hadassah - Braun School of Public Health and Community Medicine

Abstract

Treatment errors are a major problem in the healthcare industry. This study explored four dimensions of safety climate and the interactions among them as predictors of treatment errors. A total of 632 participants in 46 hospital units assessed their units' safety climate. Results demonstrated a curvilinear relationship between the levels of the perceived detailing of the safety procedures and the number of treatment errors. Also, the perceived priority of safety moderated the curvilinear relationship between safety procedures and treatment errors as well as the relationship between the way employees interpret their managers' safety practices and treatment errors.

Keywords: Safety climate, Healthcare, Errors

JEL Classification: I10,J28,M14,

Suggested Citation

Katz-Navon, Tal and Naveh, Eitan and Stern, Zvi, Safety Climate in Healthcare Organizations: A Multidimensional Approach. Academy of Management Journal, Vol. 48, pp. 1075-1089, 2005 , Available at SSRN: https://ssrn.com/abstract=1127659

Tal Katz-Navon

The Interdisciplinary Center (IDC)' Herzliya ( email )

Herzliya
Israel
46150 (Fax)

Reichman University, Arison School of Business ( email )

P.O. Box 167
Herzliya, 46150
Israel

Eitan Naveh

Technion-Israel Institute of Technology ( email )

Technion City
Haifa 32000, Haifa 32000
Israel

Zvi Stern

Hebrew University of Jerusalem - Hadassah - Braun School of Public Health and Community Medicine ( email )

P.O.B. 12000
Jerusalem, 91120
Israel

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