Beneath the Surface: Uncovering the Relationship between Extraversion and Organizational Citizenship Behavior Through a Facet Approach

12 Pages Posted: 19 May 2008

See all articles by Henry Kim Moon

Henry Kim Moon

Emory University - Goizueta Business School

John R. Hollenbeck

Michigan State University - Department of Management

Sophia V. Marinova

University of Maryland - Robert H. Smith School of Business

Stephen E. Humphrey

Pennsylvania State University - Department of Management & Organization

Abstract

To date, an empirical link between the broad factor extraversion and organizational citizenship behavior (OCB) has not been found. We propose that a facet conceptualization of extraversion including surgency, sociability and positive emotions predict an individual's level of citizenship behaviors in opposing ways, thus masking the predictive ability of a broad factor of extraversion. In study one, we establish the foundation for predictive differences by documenting differential relationships between the facets of extraversion and the type of organizational cultures potential job applicants are attracted to. In study two, analysis of peer rated OCB from 117 individuals working in various organizations supports the superior predictive ability of the facets over that of the broad factor.

Suggested Citation

Moon, Henry Kim and Hollenbeck, John R. and Marinova, Sophia V. and Humphrey, Stephen E., Beneath the Surface: Uncovering the Relationship between Extraversion and Organizational Citizenship Behavior Through a Facet Approach. International Journal of Selection and Assessment, Vol. 16, Issue 2, pp. 143-154, June 2008. Available at SSRN: https://ssrn.com/abstract=1134120 or http://dx.doi.org/10.1111/j.1468-2389.2008.00419.x

Henry Kim Moon (Contact Author)

Emory University - Goizueta Business School ( email )

1300 Clifton Road
Atlanta, GA 30322-2722
United States

John R. Hollenbeck

Michigan State University - Department of Management ( email )

North Business Complex
East Lansing, MI 48824-1122
United States
517-355-2413 (Phone)

Sophia V. Marinova

University of Maryland - Robert H. Smith School of Business ( email )

College Park, MD 20742-1815
United States

Stephen E. Humphrey

Pennsylvania State University - Department of Management & Organization ( email )

University Park, PA 16802-3306
United States

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