The Cross-Functional Coordination between Operations, Marketing, Purchasing and Engineering and the Impact on Performance

International Journal of Manufacturing Technology and Management, Vol. 13, No. 1, pp. 55-77, 2008

23 Pages Posted: 1 Jun 2008

See all articles by Amelia Carr

Amelia Carr

Bowling Green State University

Senthil Kumar Muthusamy

Middle Georgia State University

Abstract

This paper is a study of the coordination capability between operations and other functional areas within the firm. The paper examines a number of relationships with respect to cross-functional coordination and performance. Using a random sample of 231 firms, five hypotheses are tested. Structural equation modelling is used to test the relationships depicted in the research model. The results indicate that firms can benefit from the cross-functional coordination between operations, marketing, engineering and purchasing.

Keywords: Self-managed teams, innovative behaviors, cognition, commitment

Suggested Citation

Carr, Amelia and Muthusamy, Senthil Kumar, The Cross-Functional Coordination between Operations, Marketing, Purchasing and Engineering and the Impact on Performance. Available at SSRN: https://ssrn.com/abstract=1139504

Amelia Carr (Contact Author)

Bowling Green State University ( email )

Department of Psychology
Bowling Green, OH 43403
United States

Senthil Kumar Muthusamy

Middle Georgia State University ( email )

100 University Park Avenue
Macon, GA 31210
United States

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