Real-Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms
OUTSOURCING & OFFSHORING IN THE 21ST CENTURY: A SOCIO ECONOMIC PERSPECTIVE, H.S. Kehal & V.P. Singh, eds., pp. 248-281, IGI Publishing, 2006
35 Pages Posted: 29 Aug 2008 Last revised: 31 Jul 2012
Date Written: 2006
The primary purpose of this chapter is to present descriptive real-life case studies of two very different offshore-outsourced custom software development projects (that the author has actually worked for). The first case study discusses the practical issues in two fixed-term/fixed-price custom software development projects that were offshore outsourced. The second case study discusses the practical issues in the offshore outsourcing of a time and materials custom software development project to multiple vendors, which involved simultaneous insourcing, onshore-outsourcing and offshore outsourcing. Furthermore, the observations and issues from these case studies are analyzed by comparing them with the paradigms of socio-economic theories that have been adopted extensively in the academic IS outsourcing literature (namely the agency theory, transaction cost theory, innovation diffusion theory, social exchange theory, and power-politics theory).
Keywords: Case, Study, Outsourcing, Offshoring, Insourcing, Onshoring, Global Delivery, Cases, Studies
JEL Classification: F2, L1, L2, L8, M1, M3, M5
Suggested Citation: Suggested Citation