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The Wisdom of Collaborative Network Organizations: Capturing the Value of Networked Individuals

Prometheus, Vol. 26, No. 3, pp. 211-230, September 2008

43 Pages Posted: 14 Jul 2008 Last revised: 4 Dec 2015

William H. Dutton

Michigan State University - Quello Center

Date Written: June 1, 2008

Abstract

Digital networks, particularly the Internet, are used widely to search for information and to share expertise and knowledge between peers. Such collaborative problem solving and co-creation of services and products go beyond traditional organizational boundaries and geographical constraints, raising major questions about how to manage networked individuals and capture the value of their activities. This paper conveys the findings of a series of case studies designed to explore these questions. This led to a framework for categorizing the networks which suggests the management and performance of 'collaborative network organizations' will be contingent on the ways in which they are used to reconfigure information and communication flows for the distributed sharing, generation or co-creation of content.

Keywords: collaborative working, distributed problem solving networks, organisational change, information and communication technologies, network society, wisdom of crowds

Suggested Citation

Dutton, William H., The Wisdom of Collaborative Network Organizations: Capturing the Value of Networked Individuals (June 1, 2008). Prometheus, Vol. 26, No. 3, pp. 211-230, September 2008. Available at SSRN: https://ssrn.com/abstract=1150394

William H. Dutton (Contact Author)

Michigan State University - Quello Center ( email )

406 Communication Arts Building
East Lansing, MI 48824-1212
United States

HOME PAGE: http://quello.msu.edu

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