The Effect of Upward Feedback on Managerial Behavior

Applied Psychology: An International Review, Vol. 53, No. 1, pp. 23-37, 2004

Posted: 21 Jul 2008

See all articles by Peter A. Heslin

Peter A. Heslin

UNSW Sydney

Gary P. Latham

University of Toronto - Rotman School of Management

Date Written: June 24, 2008

Abstract

Upward feedback from subordinates was provided to Australian managers in an international professional services firm. The job performance of the managers in this quasi-experimental study was observed by subordinates to be significantly higher six months later, compared to both initial performance and subordinate ratings of a comparison group. Self-efficacy moderated this finding, suggesting that it plays a key role in determining behavioral reactions to upward feedback. The managers' learning goal orientation correlated significantly with their subsequent performance.

Keywords: Upward feedback, self-efficacy, leadership development, managerial performance

Suggested Citation

Heslin, Peter A. and Latham, Gary P., The Effect of Upward Feedback on Managerial Behavior (June 24, 2008). Applied Psychology: An International Review, Vol. 53, No. 1, pp. 23-37, 2004, Available at SSRN: https://ssrn.com/abstract=1150988

Peter A. Heslin (Contact Author)

UNSW Sydney ( email )

UNSW Business School
High St
KENSINGTON, NSW 2052
Australia

Gary P. Latham

University of Toronto - Rotman School of Management ( email )

105 St. George Street
Toronto, Ontario M5S 3E6 M5S1S4
Canada
416-978-4916 (Phone)
416-978-4629 (Fax)

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