Training, Job Satisfaction and Workplace Performance in Britain: Evidence from WERS 2004

45 Pages Posted: 8 Sep 2008  

Melanie K. Jones

University of Wales Swansea

Richard J. Jones

University of Wales, Swansea

Paul L. Latreille

University of Sheffield

Peter J. Sloane

University of Wales, Swansea; IZA Institute of Labor Economics

Abstract

This paper analyses the relationship between training, job satisfaction and workplace performance using the British 2004 Workplace Employee Relations Survey (WERS). Several measures of performance are analysed including absence, quits, financial performance, labour productivity and product quality. While there is clear evidence that training is positively associated with job satisfaction, and job satisfaction in turn is positively associated with most measures of performance, the relationship between training and performance is complex, depending on both the particular measures of training and of performance used in the analysis.

Keywords: training, job satisfaction, absence, quits, financial performance, labour market, product quality

JEL Classification: J0, J2, J3

Suggested Citation

Jones, Melanie K. and Jones, Richard J. and Latreille, Paul L. and Sloane, Peter J., Training, Job Satisfaction and Workplace Performance in Britain: Evidence from WERS 2004. IZA Discussion Paper No. 3677. Available at SSRN: https://ssrn.com/abstract=1264552 or http://dx.doi.org/10.1111/j.0042-7092.2007.00700.x

Melanie K. Jones (Contact Author)

University of Wales Swansea ( email )

Singleton Park
Swansea, Wales SA2 8PP
United Kingdom

Richard J. Jones

University of Wales, Swansea ( email )

Singleton Park
Swansea, Wales SA2 8PP
United Kingdom

Paul L. Latreille

University of Sheffield ( email )

Sheffield University Management School
Conduit Road
Sheffield, S10 1FL
United Kingdom

Peter J. Sloane

University of Wales, Swansea ( email )

Singleton Park
Swansea, Wales SA2 8PP
United Kingdom

IZA Institute of Labor Economics

P.O. Box 7240
Bonn, D-53072
Germany

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