Measuring the Costs and Quality of Paths to Justice: Contours of a Methodology

Hague Journal on the Rule of Law 3 (2011), p. 349-379

Tilburg University Legal Studies Working Paper No. 009/2008

26 Pages Posted: 23 Sep 2008 Last revised: 8 Mar 2013

See all articles by Martin Gramatikov

Martin Gramatikov

Tilburg Institute for Interdisciplinary Studies of Civil Law and Conflict Resolution Systems (TISCO); Tilburg University - Private Law Department and Faculty of Law; Tilburg Law School

Maurits Barendrecht

Tilburg Law School; HiiL Innovating Justice; Hague Institute for Innovation of Law; Hague Institute for Innovation of Law

Jin Ho Verdonschot

Tilburg University - TISCO; Tilburg University - Faculty of Law

Date Written: September 17, 2008

Abstract

Legal problems and justice needs are similar in different jurisdictions and different locations. Processes for resolving them, as well as rules determining outcomes vary widely, however. Measuring the price (costs) and quality of such 'paths to justice' from the perspective of the user is likely to enhance users' choice, enable comparison and learning, to increase transparency, and to create incentives for improving access to justice. This paper discusses the contours of a methodology for this purpose and of some concrete tools for measuring costs, procedural quality, and outcome quality. Conceptualization of a path to justice, criteria and items included in the measurement framework, as well as different data collection methods, are presented. Experiences from two pilot studies give insight in the challenges that lie ahead, and in the potential uses of the (developing) measurement methodology.

Keywords: access to justice, costs of justice, quality of the procedure, quality of the outcome, paths to justice, measuring justice

JEL Classification: K4, K40

Suggested Citation

Gramatikov, Martin and Barendrecht, Maurits and Verdonschot, Jin Ho, Measuring the Costs and Quality of Paths to Justice: Contours of a Methodology (September 17, 2008). Hague Journal on the Rule of Law 3 (2011), p. 349-379, Tilburg University Legal Studies Working Paper No. 009/2008, Available at SSRN: https://ssrn.com/abstract=1269328 or http://dx.doi.org/10.2139/ssrn.1269328

Martin Gramatikov (Contact Author)

Tilburg Institute for Interdisciplinary Studies of Civil Law and Conflict Resolution Systems (TISCO) ( email )

Warandelaan 2
P.O. Box 90153
Tilburg, 5000 LE
Netherlands

HOME PAGE: http://www.tilburguniversity.nl/webwijs/show/?uid=m.a.gramatikov

Tilburg University - Private Law Department and Faculty of Law ( email )

P.O. Box 90153
Tilburg, DC Noord-Brabant 5000 LE
Netherlands
+31 13 466 2980 (Phone)

HOME PAGE: http://www.tilburguniversity.nl/webwijs/show/?uid=m.a.gramatikov

Tilburg Law School ( email )

Tilburg, 5000 LE
Netherlands
+31134662980 (Phone)

HOME PAGE: http://www.tilburguniversity.edu/webwijs/show/?uid=m.a.gramatikov

Maurits Barendrecht

Tilburg Law School ( email )

P.O. Box 90153
NL-5000 LE Tilburg
Netherlands
0031134662298 (Phone)

HiiL Innovating Justice ( email )

Warandelaan 2
P.O. Box 90153
Tilburg, 5000 LE
Netherlands

HOME PAGE: http://www.hiil.org

Hague Institute for Innovation of Law ( email )

Den Haag
Netherlands
+31 70 762 0700 (Phone)

HOME PAGE: http://www.hiil.org

Hague Institute for Innovation of Law ( email )

Den Haag
Netherlands
+31 70 762 0700 (Phone)

HOME PAGE: http://www.hiil.org

Jin Ho Verdonschot

Tilburg University - TISCO ( email )

Warandelaan 2
P.O. Box 90153
Tilburg, 5000 LE
Netherlands
0031134668764 (Phone)
0031134662323 (Fax)

HOME PAGE: http://www.tilburguniversity.nl/webwijs/show/?uid=j.h.verdonschot

Tilburg University - Faculty of Law ( email )

P.O. Box 90153
NL-5000 LE Tilburg
Netherlands
0031134668764 (Phone)
0031134662323 (Fax)

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