Finder, Minder & Grinder: The Charges and Rebuttal

4 Pages Posted: 21 Oct 2008

See all articles by Gerry Yemen

Gerry Yemen

University of Virginia - Darden School of Business

Martin N. Davidson

University of Virginia - Darden School of Business

Abstract

David Walker, a senior attorney in a busy white-shoe law practice is involved in an in-office dispute between his administrative assistant and a respected colleague. He had spent numerous hours listening to both sides tell their stories and has no answers. How was he ever going to help two people he valued greatly work out a compromise between their extremely polar positions? The case provides opportunities to explore the sources of interpersonal conflict, causes of escalation, and ways of diffusing and resolving it.

Excerpt

UVA-OB-0841

Rev. Apr. 8, 2015

Finder, Minder & Grinder: The Charges and Rebuttal

David Walker was a senior attorney in a bustling white-shoe law practice, Finder, Minder & Grinder (FMG), headquartered in downtown Washington, DC. By the fall of 2003, he was well on his way to making partner and had just a few hoops left to jump through. During this especially busy time, Walker became party to an office dispute between his trusted administrative assistant, Susan Emson, and a respected colleague, Ramya Kumar. He had spent numerous hours listening to both sides tell their stories and was left with the growing sense that he had no answers. How was he ever going to help two people he valued greatly work out a compromise between their extremely polarized positions? How did the dispute get to this point?

Meeting the Parties

Party one: Emson

. . .

Keywords: Human resources management individual behavior person-job fit personnel management

Suggested Citation

Yemen, Gerry and Davidson, Martin N., Finder, Minder & Grinder: The Charges and Rebuttal. Darden Case No. UVA-OB-0841. Available at SSRN: https://ssrn.com/abstract=1281857

Gerry Yemen (Contact Author)

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

Martin N. Davidson

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States
434-924-4483 (Phone)
434-243-5020 (Fax)

HOME PAGE: http://www.darden.virginia.edu/faculty/Davidson.htm

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