Lotz of Food: The Perishable Team (B)
3 Pages Posted: 21 Oct 2008
How do you facilitate changing a long-held mission into a new vision during an organizational restructuring? Ernesto Gomez, organizational development director for Lotz of Food, a leading grocery retailer headquartered in California, was asked to help the perishable team transition from a hierarchical and function-based business unit to one that would be more dynamic, versatile, and proactive. Expectations were high and came right from the top of the organization. The A case reveals the steps Gomez takes to understand the problems. Among the issues about team development, Gomez is conflicted over the lack of diversity among the organizations leadership and indeed on the entire team. More troubling is the organization's seeming lack of recognition of this fact--so much that Gomez wonders whether his own background has made this a bigger issue than it really is. In the B case, Gomez becomes more concerned about what extent he thinks his own biases and past experiences are shaping the way he sees this situation.
Keywords: teams, diversity
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