Joe Willis: Feeling the Heat in Thailand (a)

8 Pages Posted: 21 Oct 2008

See all articles by Lynn Isabella

Lynn Isabella

University of Virginia - Darden School of Business

Gerry Yemen

University of Virginia - Darden School of Business

Abstract

Sometimes the tried-and-true American business team-building exercises just don't work. Although frequently successful with teams made up of employees from different sections of an organization, what happens when teams consist of employees from different geographical areas like the United States and Asia? This presents a whole set of unique differences. This case follows the experiences of an executive sent to Bangkok, Thailand, with two other managers from corporate headquarters to clean up and team-build following the discovery of fiscal mismanagement and a popular senior executive's high-profile firing. This three-part case series puts students in the shoes of a financial auditor sent to try to strengthen weakened relationships and performance at Fasco Motors in Thailand. The material describes his efforts to rebuild trust on the Bangkok management team and the difficulties he encounters working as an outsider in every way.

Excerpt

UVA-OB-0898

JOE WILLIS: FEELING THE HEAT IN THAILAND (A)

Driver: We must speak … quickly. Bad things have been happening here at Fasco. I hear him talking.

Jim Doyle: Wait, hear who talking? What bad things are happening?

Driver: Mr. Moot, I hear Mr. Moot. I can't say much, but it's not right. The business deals with Mr. Devakula … the money is not right. That is all I can say. You must not tell Mr. Moot that we spoke of this.

Jim Doyle: I'll look into the deals with Mr. Devakula. And don't worry, eh—I won't let Allen, or anyone else, know we had this conversation.

. . .

Keywords: Team building, cross cultural experiences, teams, outsider, dysfunctional teams, international business, leveraging difference, ex-pats, work permits, firing, fiscal mismanagement, diversity.

Suggested Citation

Isabella, Lynn and Yemen, Gerry, Joe Willis: Feeling the Heat in Thailand (a). Darden Case No. UVA-OB-0898. Available at SSRN: https://ssrn.com/abstract=1282414

Lynn Isabella (Contact Author)

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States
434-924-4818 (Phone)

HOME PAGE: http://www.darden.virginia.edu/faculty/isabella.htm

Gerry Yemen

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

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