Decision-Making and Leading Through Crisis

7 Pages Posted: 21 Oct 2008

See all articles by Gerry Yemen

Gerry Yemen

University of Virginia - Darden School of Business

Erika Hayes James

University of Virginia - Darden School of Business

Abstract

During a discussion, a physician once pointed to the name on his lab jacket and said, “MD—makes decisions!” One of the greatest challenges we face in cultivating leadership competence is being centered and skillful in the midst of difficult and upsetting situations, or during times of crisis. Each of the three vignettes in this case offers an opportunity to practice decision-making in challenging situations. The material helps students focus on decision-making. What guides effective decision-making? The vignettes present situations that can be used to describe common approaches to decision-making and explore problems or challenges with traditional decision-making.

Excerpt

UVA-OB-0904

Rev. Jul. 13, 2016

Decision-Making and Leading Through Crisis

One of the greatest challenges we face in cultivating leadership competence is being centered and skillful in the midst of difficult and upsetting situations, or during times of crisis. Each of the three vignettes in this case offers an opportunity to practice decision-making in challenging situations.

Please read these instructions before turning the page.

The following vignettes were developed to facilitate a discussion on developing decision-making skills. In reading these vignettes, please keep the following questions in mind:

. . .

Keywords: crisis management, decision making

Suggested Citation

Yemen, Gerry and James, Erika Hayes, Decision-Making and Leading Through Crisis. Darden Case No. UVA-OB-0904. Available at SSRN: https://ssrn.com/abstract=1282418

Gerry Yemen (Contact Author)

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

Erika Hayes James

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States
434-924-4796 (Phone)
434-924-0714 (Fax)

HOME PAGE: http://www.darden.virginia.edu/faculty/james.htm

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