Wachovia Bank and Trust Company, N.A. (B): Supplement

5 Pages Posted: 21 Oct 2008

See all articles by Samuel E. Bodily

Samuel E. Bodily

University of Virginia - Darden School of Business

Phillip E. Pfeifer

University of Virginia - Darden School of Business

Larry Weatherford

University of Wyoming - College of Business

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Abstract

This case provides an explanation of a Lotus worksheet built to implement exponential smoothing for the data in "Wachovia Bank and Trust Company, N.A. (B): Piedmont Operations Center Scheduling" (UVA-OM-0664).

Keywords: bank management, cost analysis, decision theory, forecasting, scheduling, service operations, management of

Suggested Citation

Bodily, Samuel E. and Pfeifer, Phillip E. and Weatherford, Larry, Wachovia Bank and Trust Company, N.A. (B): Supplement. Darden Case No. UVA-QA-0342. Available at SSRN: https://ssrn.com/abstract=1283388

Samuel E. Bodily (Contact Author)

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States
434-924-4813 (Phone)
434-293-7677 (Fax)

HOME PAGE: http://www.darden.virginia.edu/faculty/bodily.htm

Phillip E. Pfeifer

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States
434-924-4803 (Phone)

HOME PAGE: http://www.darden.virginia.edu/faculty/Pfeifer.htm

Larry Weatherford

University of Wyoming - College of Business

1000 E. University Avenue
Laramie, WY 82071
United States

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