A Benchmarking Model for Measuring the Efficiency of a Humanitarian Aid Program: A Case Study of an International NGO

11 Pages Posted: 24 Oct 2008 Last revised: 26 Aug 2013

See all articles by Elli Malki

Elli Malki

Financial-Tip; Rothberg International School of the HU - MA in Nonprofit Management and Leadership; Hebrew University - M.A. in Management of Nonprofit and Community Organizations

Date Written: October 22, 2008

Abstract

This article presents a benchmarking model for measuring the efficiency of organizations that provide humanitarian aid. The model was developed and implemented in the framework of a large international aid program. The model is based on measuring the labor productivity of each organization that provides services and comparing it to the benchmark. Two main results came out from the estimation of the model: (a) there were positive economies of scale in the program meaning that larger organizations were inherently more efficient than smaller ones; (b) the source of the inefficiency was identified, not in the administrative part of the organization, but rather in the programmatic part.

This article is now part of my new book: Measuring the things that count: Quantitative methods for the management of nonprofits. LAP Lambert Academic Publishing (January 25, 2010)

Keywords: Efficiency, Productivity, NGOs, Humanitarian Aid

JEL Classification: L31, I38

Suggested Citation

Malki, Elli, A Benchmarking Model for Measuring the Efficiency of a Humanitarian Aid Program: A Case Study of an International NGO (October 22, 2008). Available at SSRN: https://ssrn.com/abstract=1288206 or http://dx.doi.org/10.2139/ssrn.1288206

Elli Malki (Contact Author)

Financial-Tip ( email )

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HOME PAGE: http://www.financial-tip.co.il

Rothberg International School of the HU - MA in Nonprofit Management and Leadership ( email )

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Jerusalem, 91905
Israel
026568906 (Phone)

HOME PAGE: http://www.financial-tip.co.il

Hebrew University - M.A. in Management of Nonprofit and Community Organizations ( email )

Jerusalem
Israel
97226568906 (Phone)

HOME PAGE: http://www.financial-tip.co.il

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