Evaluating Research Approaches to it Business Value Assessment with the Senior Management Audience in Mind

21 Pages Posted: 31 Oct 2008

See all articles by Robert J. Kauffman

Robert J. Kauffman

Singapore Management University; Singapore Management University - School of Information Systems

Benn Konsynski

Emory University - Goizueta Business School

Charles H. Kriebel

Carnegie Mellon University - David A. Tepper School of Business

Date Written: May 1992

Abstract

This chapter presents the transcript of a question and answer session that followeda debate on the case study and formal modeling approaches to IT valuation between BennKonsynski, Harvard University and Charles Kriebel, Carnegie Mellon University. Thedebate was held in a panel session chaired by Rajiv Banker, University of Minnesota, andit occurred at the 1991 International Conference on Information Systems, December 17,1991. Konsynski's and Kriebel's formal remarks were directed towards evaluating the casestudy approach and the formal modeling approach to IT business value assessment, and arepresented in separate chapters in this volume. The discussion generated by their remarksis captured here, and will be especially interesting to senior managers who daily must facehard choices about investing in information technology.

Suggested Citation

Kauffman, Robert J. and Konsynski, Benn and Kriebel, Charles H., Evaluating Research Approaches to it Business Value Assessment with the Senior Management Audience in Mind (May 1992). NYU Working Paper No. IS-92-30, Available at SSRN: https://ssrn.com/abstract=1289014

Robert J. Kauffman (Contact Author)

Singapore Management University ( email )

Li Ka Shing Library
70 Stamford Road
Singapore 178901, 178899
Singapore
65-6828-929 (Phone)

Singapore Management University - School of Information Systems ( email )

80 Stamford Road
Singapore, 178902
Singapore

Benn Konsynski

Emory University - Goizueta Business School ( email )

1300 Clifton Road
Atlanta, GA 30322-2722
United States

Charles H. Kriebel

Carnegie Mellon University - David A. Tepper School of Business ( email )

5000 Forbes Avenue
Pittsburgh, PA 15213-3890
United States

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