Implementing Packaged Software
36 Pages Posted: 31 Oct 2008
Date Written: September 1987
This paper presents a model of the implementationprocess for dedicated packages and describes a researchproject to test the model undertaken with the cooperation ofa major computer vendor. Data were collected from 78individuals in 18 firms using the package and from thepackage vendor. The results of the study offer some supportfor the model along with suggestions for packageimplementation for both the customer and package vendor.
Suggested Citation: Suggested Citation