Designing Expert Systems in a Business Environment
21 Pages Posted: 31 Oct 2008
Date Written: May 1985
The integration of an ES into a business environment presents adifferent set of problems to the designer. First, it can bedifficult to isolate and draw boundaries around the domain of thebusiness problem. Second, there is often a need to generate a largenumber of expert decisions in a short period of time. That is, therecan be many transactions requiring some expertise to process, such asapplications for life insurance. Finally, there may exist a numberof computerized transactions processing systems which interact withvery large databases and there may be a need to integrate the ES withthese existing systems. This paper discusses these general issuesinvolved in developing expert systems for business applications, withparticular examples drawn from the domain of insurance underwriting.
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