Designing Expert Systems in a Business Environment

21 Pages Posted: 31 Oct 2008

See all articles by James Clifford

James Clifford

affiliation not provided to SSRN

Matthias Jarke

affiliation not provided to SSRN

Henry C. Lucas Jr.

New York University (NYU)

Date Written: May 1985

Abstract

The integration of an ES into a business environment presents adifferent set of problems to the designer. First, it can bedifficult to isolate and draw boundaries around the domain of thebusiness problem. Second, there is often a need to generate a largenumber of expert decisions in a short period of time. That is, therecan be many transactions requiring some expertise to process, such asapplications for life insurance. Finally, there may exist a numberof computerized transactions processing systems which interact withvery large databases and there may be a need to integrate the ES withthese existing systems. This paper discusses these general issuesinvolved in developing expert systems for business applications, withparticular examples drawn from the domain of insurance underwriting.

Suggested Citation

Clifford, James and Jarke, Matthias and Lucas Jr., Henry C., Designing Expert Systems in a Business Environment (May 1985). Information Systems Working Papers Series, Vol. , pp. -, 1985. Available at SSRN: https://ssrn.com/abstract=1290098

James Clifford

affiliation not provided to SSRN

Matthias Jarke

affiliation not provided to SSRN

No Address Available

Henry C. Lucas Jr.

New York University (NYU) ( email )

Bobst Library, E-resource Acquisitions
20 Cooper Square 3rd Floor
New York, NY 10003-711
United States

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