Management of Overbookings in the Hotel Industry - Basic Concepts and Practical Challenges

Tourism Today, Vol. 6, pp. 19-32, Fall 2006

27 Pages Posted: 7 Nov 2008 Last revised: 20 Jan 2009

See all articles by Stanislav Hristov Ivanov

Stanislav Hristov Ivanov

Varna University of Management (VUM); Zangador

Date Written: November 5, 2008

Abstract

The paper examines the possibilities to manage the overbookings in the hotel industry. The basic mathematical model for calculating the optimal number of overbookings is analysed and techniques for calculating the optimal number of overbookings for a hotel with two different types of rooms and for two different hotels which coordinate their reservations are proposed. The managerial decisions and operational procedures connected with walking guests are also discussed.

Keywords: hotel, management, overbookings, walking guests, tourism

Suggested Citation

Ivanov, Stanislav Hristov, Management of Overbookings in the Hotel Industry - Basic Concepts and Practical Challenges (November 5, 2008). Tourism Today, Vol. 6, pp. 19-32, Fall 2006. Available at SSRN: https://ssrn.com/abstract=1295965

Stanislav Hristov Ivanov (Contact Author)

Varna University of Management (VUM) ( email )

13 Oborishte Street
Varna, 9000
Bulgaria
+359 898 680713 (Phone)

HOME PAGE: http://www.vumk.eu

Zangador ( email )

Varna, 9010
Bulgaria

HOME PAGE: http://www.zangador.eu

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