National Tourism Organizations: Measuring the Results of Promotion Abroad

Tourism, Vol. 55, No. 1, pp. 65-80, 2007

37 Pages Posted: 18 Nov 2008 Last revised: 20 Jan 2010

See all articles by Craig Webster

Craig Webster

Ball State University

Stanislav Hristov Ivanov

Zangador; Zangador Research institute; Varna University of Management (VUM)

Date Written: November 8, 2008


Previous research has not adequately measured the effectiveness of a state's promotion of its tourism product. In this research, the authors use an econometric model to measure the impact of the Croatian, Czech, and Slovak states' attempts to promote their tourism products abroad. The findings show the effectiveness of the state's attempts to market their products. The dependent variables in the analysis are two measures of tourism demand-overnights and tourist arrivals. Various measures of state attempts to promote the national tourism product abroad are employed for Croatia while only the presence or absence of a national tourism organization office abroad is available for Slovakia and the Czech Republic. Control variables are taken into account to determine whether alternative arguments for tourism demand are more successful in determining tourism demand in Croatia, the Czech Republic, and Slovakia than simply the efforts of national tourism organizations. Most notably, this research delves into whether there is a Communist legacy that influences tourism demand and whether visa requirements dissuade tourists from visiting the three specific countries under study.

Keywords: national tourism organization, marketing, tourism, Croatia, Czech Republic, Slovakia

Suggested Citation

Webster, Craig and Ivanov, Stanislav Hristov and Ivanov, Stanislav Hristov, National Tourism Organizations: Measuring the Results of Promotion Abroad (November 8, 2008). Tourism, Vol. 55, No. 1, pp. 65-80, 2007, Available at SSRN:

Craig Webster

Ball State University ( email )

2000 W. University Avenue
Muncie, IN 47306
United States

Stanislav Hristov Ivanov (Contact Author)

Zangador ( email )

Varna, 9010


Zangador Research institute

Varna, 9010


Varna University of Management (VUM) ( email )

13 Oborishte Street
Varna, 9000
+359 898 680713 (Phone)


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