Consumer Choice and Merchant Acceptance of Payment Media

47 Pages Posted: 29 Nov 2008  

Wilko Bolt

De Nederlandsche Bank (Dutch Central Bank); VU University Amsterdam

Sujit Chakravorti

Independent

Date Written: November, 28 2008

Abstract

We study the ability of banks and merchants to influence the consumer's payment instrument choice. Consumers participate in payment card networks to insure themselves against three types of shocks - income, theft, and their merchant match. Merchants choose which payment instruments to accept based on their production costs and increased profit opportunities. Our key results can be summarized as follows. The structure of prices is determined by the level of the bank's cost to provide payment services including the level of aggregate credit loss, the probability of theft, and the timing of income flows. We also identify equilibria where the bank finds it profitable to offer one or both payment cards. Our model predicts that when merchants are restricted to charging a uniform price for goods that they sell, the bank benefits while consumers and merchants are worse off. Finally, we compare welfare-maximizing price structures to those that result from the bank's profit-maximizing price structure.

Keywords: Retail Financial Services, Network Effects, Social Welfare, Multihoming

JEL Classification: L11, G21, D53

Suggested Citation

Bolt, Wilko and Chakravorti, Sujit, Consumer Choice and Merchant Acceptance of Payment Media (November, 28 2008). FRB of Chicago Working Paper No. 2008-11. Available at SSRN: https://ssrn.com/abstract=1308576 or http://dx.doi.org/10.2139/ssrn.1308576

Wilko Bolt

De Nederlandsche Bank (Dutch Central Bank) ( email )

P.O. Box 98
1000 AB Amsterdam
Netherlands

VU University Amsterdam ( email )

De Boelelaan 1105
Amsterdam, ND North Holland 1081 HV
Netherlands

Sujit Chakravorti (Contact Author)

Independent ( email )

No Address Available

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