Modelling IT Use: An Archetypal Approach
Electronic Journal of Information Systems Evaluation, Vol. 6, No. 1, 2003
14 Pages Posted: 10 Jan 2009
Date Written: 2003
Since Barley's use of Giddens in 1986, structurational approaches have become an important theoretical perspective within the IS research community. This paper introduces an intermediate theory of this stream through three socio-technical archetypes, i.e. stylised socio-technical situations (neutral, regenerated and disrupted) and two appropriative trajectories, that is to say two a combination of archetypes (the balancing point and the improvisational dynamics). The resulting theoretical framework is then applied to four case studies illustrating the implementation of Intranets in French firms. Finally, the general relevance of the structurational reading-grid is demonstrated. But the study also sheds light on some limits of the conceptual scheme. Intranets are only an opportunity for very local and limited structuring processes. Besides, a third appropriative trajectory is also suggested (the catalytic dynamic) and the model is partly accommodated.
Keywords: use; structurational approaches; Critical Social theory; Structuration Theory; archetypal model; appropriative trajectories; Intranets; IS qualitative evaluation
JEL Classification: M10
Suggested Citation: Suggested Citation