Innovations in Providing Access to Research and Knowledge: Directions for Systems Improvement in the Law Library

Legal Reference Services Quarterly, Vol. 27, p. 137, 2008

31 Pages Posted: 4 Feb 2009 Last revised: 7 Feb 2009

See all articles by Stephanie Davidson

Stephanie Davidson

University of Illinois College of Law Library

Scott Matheson

Lillian Goldman Law Library; Yale University Library

Date Written: January 14, 2008

Abstract

In this article, the authors explore possible avenues for innovation in legal reference services, continuing the issues raised in their previous article, at 26 LRSQ 57 (2007). Again considering examples of popular services from the non-library (commercial) world, they compare quality of services and suggest points for improvement in library systems. They concentrate their focus on the academic law library, and also discuss faculty and student expectations, and the reference librarian's role and issues in managing patron expectations.

Keywords: delivery, logistics, Library 2.0, Netflix, Web 2.0, law library, patron expectations, innovation

Suggested Citation

Davidson, Stephanie and Matheson, Scott, Innovations in Providing Access to Research and Knowledge: Directions for Systems Improvement in the Law Library (January 14, 2008). Legal Reference Services Quarterly, Vol. 27, p. 137, 2008. Available at SSRN: https://ssrn.com/abstract=1337049

Stephanie Davidson (Contact Author)

University of Illinois College of Law Library ( email )

504 E. Pennsylvania Avenue
Champaign, IL 61820
United States

Scott Matheson

Lillian Goldman Law Library ( email )

P.O. Box 208215
New Haven, CT 06520-8215
United States

Yale University Library ( email )

120 High St
New Haven, CT 06511
United States
203-436-2872 (Phone)

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