7 Pages Posted: 5 Mar 2009
Date Written: March 5, 2009
Deming, Father of total quality management has put forth the concept of Plan, Do, Check and Act cycle. (PDCA cycle) This cycle can be applied to a management education institute for quality improvement. PDCA cycle approach to quality improvement helps the institute focus on the goal and obtain the commitment of all the stakeholders to the accomplishment of the goal set. This paper shows the mechanics of the application of PDCA cycle to management education institute by narrating the ways and means by which the PDCA cycle can be applied.
Keywords: management education institute, total quality management, quality improvement, Deming's cycle, stakeholders, customers
JEL Classification: I20
Suggested Citation: Suggested Citation
Rita, S. and Kalyanaraman, Lakshmi, Mechanics of How to Apply Deming's PDCA Cycle to Management Education (March 5, 2009). Available at SSRN: https://ssrn.com/abstract=1353763 or http://dx.doi.org/10.2139/ssrn.1353763