Antecedents to the Internationalization of Service Firms: An Empirical Analysis

34 Pages Posted: 29 Mar 2009 Last revised: 4 Jul 2009

See all articles by D. Steven White

D. Steven White

University of Massachusetts at Dartmouth - Charlton College of Business

Rajshekhar G. Javalgi

Cleveland State University - James J. Nance College of Business Administration

Date Written: September 1, 2002

Abstract

The goal of this research is to identify antecedents that significantly contribute to U.S service firms' levels of global intensity. Six possible antecedents of global intensity are proposed and the relationships between the antecedents and global intensity are examined. The antecedents are firm size, management attitudes, barriers to entry, international scope, strategic motivation to internationalize, and market entry modes. The empirical results provide insight into the influence of each antecedent in predicting the global intensity of service firms. Management attitudes towards operating internationally are found to be the most important exogenous factor for predicting a service firm's global intensity.

Keywords: internationalization of services, service firms, global intensity, services marketing

JEL Classification: M3

Suggested Citation

White, D. Steven and Javalgi, Rajshekhar G., Antecedents to the Internationalization of Service Firms: An Empirical Analysis (September 1, 2002). Available at SSRN: https://ssrn.com/abstract=1369642 or http://dx.doi.org/10.2139/ssrn.1369642

D. Steven White (Contact Author)

University of Massachusetts at Dartmouth - Charlton College of Business ( email )

Department of Management & Marketing
285 Old Westport Road
North Dartmouth, MA 02747-2300
United States
5089998267 (Phone)

Rajshekhar G. Javalgi

Cleveland State University - James J. Nance College of Business Administration ( email )

Cleveland
United States

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