E-Mail and Direct Participation in Decision Making: A Literature Review
37 Pages Posted: 2 Apr 2009
Date Written: July 1, 2002
This paper reviews the literature on the effects of the use of e-mail on direct participation in decision making (PDM) in organisations. After a brief review of the organisational literature on participation the paper distinguishes e-mail theories on direct participation in three different theoretical perspectives. Then the paper focuses the attention on the role of e-mail in affecting task type, vertical and horizontal communication and their consequences for PDM. Finally the paper presents indications and open questions for future research.
Keywords: computer mediated communication, participation in decision making, email use, e-mail use, organizational communication
JEL Classification: D23, D83
Suggested Citation: Suggested Citation