E-Mail and Direct Participation in Decision Making: A Literature Review

37 Pages Posted: 2 Apr 2009

Date Written: July 1, 2002

Abstract

This paper reviews the literature on the effects of the use of e-mail on direct participation in decision making (PDM) in organisations. After a brief review of the organisational literature on participation the paper distinguishes e-mail theories on direct participation in three different theoretical perspectives. Then the paper focuses the attention on the role of e-mail in affecting task type, vertical and horizontal communication and their consequences for PDM. Finally the paper presents indications and open questions for future research.

Keywords: computer mediated communication, participation in decision making, email use, e-mail use, organizational communication

JEL Classification: D23, D83

Suggested Citation

Dandi, Roberto, E-Mail and Direct Participation in Decision Making: A Literature Review (July 1, 2002). Available at SSRN: https://ssrn.com/abstract=1371604 or http://dx.doi.org/10.2139/ssrn.1371604

Roberto Dandi (Contact Author)

LUISS Guido Carli ( email )

viale Pola 12
Roma, Roma 00198
Italy

HOME PAGE: http://robertodandi.googlepages.com

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