Kiss and Good-Bye? On the Survivability of Knowledge Intensive Service Start-Ups

45 Pages Posted: 10 May 2009 Last revised: 29 Sep 2013

See all articles by Jörg Freiling

Jörg Freiling

University of Bremen - Faculty of Business Studies and Economics

Date Written: May 8, 2009

Abstract

This paper deals with the still under-researched peculiarities of knowledge-intensive service start-ups (KISS) and their impact on the firms' competitiveness. It is argued that the value-added structure of KISS firms is different from other companies and involves particular uncertainties that challenge the venture in the phases of the establishment process. Thus, KISS firms face a high threat of survival. The paper employs the competence-based theory of the firm to explain the situation theoretically and to develop research propositions. Afterwards, case study research is conducted to explore the start-up process in more detail and to compare the findings with the propositions.

Keywords: Knowledge Intensive Service Start-ups (KISS), Knowledge Intensive Business Services (KIBS), Service Entrepreneurship, Competence-based Theory of the Firm (CbTF), Absorptive Capacity, Customer Integration, Transactive Knowledge, Strategic Logic, Open System View

JEL Classification: D83, L10, L20, L84, M13, M20

Suggested Citation

Freiling, Jörg, Kiss and Good-Bye? On the Survivability of Knowledge Intensive Service Start-Ups (May 8, 2009). Available at SSRN: https://ssrn.com/abstract=1401310 or http://dx.doi.org/10.2139/ssrn.1401310

Jörg Freiling (Contact Author)

University of Bremen - Faculty of Business Studies and Economics ( email )

Wilhelm-Herbst-Str. 5
Bremen, D-28359
Germany
++49 421 218 66870 (Phone)
++49 421 218 66902 (Fax)

HOME PAGE: http://www.lemex.uni-bremen.de

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