Mistry Architects (B)

Posted: 10 Jun 2009

See all articles by Amy C. Edmondson

Amy C. Edmondson

Harvard University - Technology & Operations Management Unit

Robert G. Eccles

University of Oxford - Said Business School

Mona Srivastava

Harvard Business School

Date Written: May 21, 2009

Abstract

This case is a follow-up of Mistry Architects: Innovating for Sustainability (A) (Case 609-044). In Case (A) Sharukh and Renu Mistry found and run an architectural firm dedicated to being both client-oriented and environmentally responsible. The case uses a difficult design decision in a tsunami rehabilitation project to illustrate the challenges faced by professional services firms, and the role of innovation in meeting the needs of multiple stakeholders. The specific design decision is to make a choice between thatch roofs which are environmentally friendly, versus reinforced cement concrete roofs that the villagers desire for its functionality. Case (B) reveals and explains the firm's choice, while describing how the community rebuilds itself after the tsunami, as well as how the firms evolves. A (C) case discusses the future plans of the firm including growth and succession issues.

Suggested Citation

Edmondson, Amy C. and Eccles, Robert G. and Srivastava, Mona, Mistry Architects (B) (May 21, 2009). HBS Case No. 609-064; Harvard Business School Technology & Operations Mgt. Unit ; Harvard Business School Organizational Behavior Unit . Available at SSRN: https://ssrn.com/abstract=1416102

Amy C. Edmondson (Contact Author)

Harvard University - Technology & Operations Management Unit ( email )

Boston, MA 02163
United States

Robert G. Eccles

University of Oxford - Said Business School ( email )

Park End Street
Oxford, OX1 1HP
Great Britain

Mona Srivastava

Harvard Business School ( email )

Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States

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