How Do We Know Mediation Training Works?

Dispute Resolution Magazine, Vol. 12, p. 21, 2005

3 Pages Posted: 13 Jul 2009 Last revised: 15 Dec 2010

See all articles by Art Hinshaw

Art Hinshaw

Arizona State University

Roselle Wissler

Arizona State University (ASU) - Sandra Day O'Connor College of Law

Date Written: 2005

Abstract

Considering training's importance to the mediation field and its centrality in the debate about mediator credentialing, one would expect to find empirical studies that shed light on the following questions. How much do trainees improve their mediation knowledge and skills as a result of training? Do trainees reach an acceptable level of performance after training? Is a particular content, type or amount of training more effective than another approach? These basic questions about the effectiveness of mediation training, however, have not been the subject of empirical analysis. The article reviews the few existing empirical studies that address the broader issue of the effects of mediation training on mediator performance or mediation outcomes. Then the article discusses how the above questions about the effectiveness of mediation training programs can be answered by explaining how studies can be designed to measure cognitive, skill-based, and affective learning outcomes.

Keywords: mediation, training, mediators

Suggested Citation

Hinshaw, Art and Wissler, Roselle, How Do We Know Mediation Training Works? (2005). Dispute Resolution Magazine, Vol. 12, p. 21, 2005. Available at SSRN: https://ssrn.com/abstract=1432478

Art Hinshaw (Contact Author)

Arizona State University ( email )

111 E. Taylor St.
MC 9520
Phoenix, AZ 85004-4467
United States

Roselle Wissler

Arizona State University (ASU) - Sandra Day O'Connor College of Law ( email )

Box 877906
Tempe, AZ 85287-7906
United States

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