Two Approaches to Organizational Analysis: A Critique and A Suggestion
Administrative Science Quarterly, Vol. 5, No. 2, pp. 257-278, September
23 Pages Posted: 21 Jul 2009
Date Written: September 1, 1960
The often-used goal model for measuring effectiveness is criticized. A system model is suggested and its advantages over the goal model specified. Mainly, the system model is theoretically more powerful and avoids certain value judgments. Two system models are compared: an often-used survival model and a rarely applied effectiveness model. The impact of either one on social action is briefly outlined.
Keywords: effectiveness, system model, social action
Suggested Citation: Suggested Citation