How to Develope the Skill of Active Listening

Practical Lawyer, Vol. 30, No. 4, p. 73, June 1984

12 Pages Posted: 24 Jul 2009

See all articles by John Barkai

John Barkai

University of Hawaii - William S. Richardson School of Law

Date Written: 1984

Abstract

Active listening requires that an attorney listen carefully to his client’s story and respond in a way that makes the clients feel that he has been understood. As a result, the client is less likely to omit important facts or view the lawyer as a hostile interrogator. This article describes how lawyers can use active listening effectively in interviewing and counseling situations. The process includes using both discrimination and communication to focus on both facts and feelings. Active listening responses can be viewed from three perspectives - accuracy, intensity, and form.

Keywords: active listening, empathy, rapport, clients, interviewing, counseling, law practice, paraphrasing, summarizing

Suggested Citation

Barkai, John, How to Develope the Skill of Active Listening (1984). Practical Lawyer, Vol. 30, No. 4, p. 73, June 1984. Available at SSRN: https://ssrn.com/abstract=1437265

John Barkai (Contact Author)

University of Hawaii - William S. Richardson School of Law ( email )

2515 Dole Street
Honolulu, HI 96822-2350
United States
808-956-6546 (Phone)

HOME PAGE: http://www2.hawaii.edu/~barkai

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