Communicating Successfully: The Importance of Nonverbal Messages in the Communication Process

Samadhan-The Solution, Vol. 10, pp.21-26, 2007

7 Pages Posted: 3 Aug 2009 Last revised: 30 Oct 2009

Date Written: 2007

Abstract

The ability to communicate effectively is seen as a key requirement for successful managers. The communication process is complex and the increased need for cross-cultural communication makes it difficult for managers to get their message across to the receiver as they intended. This article looks at the role nonverbal messages can play in the communication process and discusses the way it can help overcome cultural “noise” in cross-cultural communication. The article also analyses the steps one should take in ensuring that the nonverbal message is successful and the true meaning of the message is delivered.

Keywords: communication, cross-cultural, non-verbal, verbal, culture noise

JEL Classification: F23, M1

Suggested Citation

Rammal, Hussain Gulzar, Communicating Successfully: The Importance of Nonverbal Messages in the Communication Process (2007). Samadhan-The Solution, Vol. 10, pp.21-26, 2007. Available at SSRN: https://ssrn.com/abstract=1442746

Hussain Gulzar Rammal (Contact Author)

University of Technology Sydney (UTS) ( email )

15 Broadway, Ultimo
PO Box 123
Sydney, NSW 2007
Australia

HOME PAGE: http://www.uts.edu.au/staff/hussain.rammal

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