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Anger in Organizations: Review and Future Directions

31 Pages Posted: 7 Oct 2009 Last revised: 4 Nov 2009

Donald E. Gibson

Fairfield University - Charles F. Dolan School of Business

Ronda Roberts Callister

Utah State University - Huntsman School of Business

Date Written: June 15, 2009

Abstract

Anger is an important emotion in the workplace and organizations are likely to generate situations prompting anger. This has led to a range of studies exploring the implications of anger for critical organizational phenomena including emotion norms, leadership, employee relations and satisfaction, workplace aggression, gender issues, and status. Despite the dramatic increase in scholarly attention over the last decade to understanding anger experience and expression in organizations, there exist few current reviews and little integration of this diverse literature. This review will summarize current work in this vital area, provide a framework for understanding and integrating this work, and propose themes for future research.

Suggested Citation

Gibson, Donald E. and Roberts Callister, Ronda, Anger in Organizations: Review and Future Directions (June 15, 2009). 22nd Annual IACM Conference Paper. Available at SSRN: https://ssrn.com/abstract=1484915 or http://dx.doi.org/10.2139/ssrn.1484915

Donald E. Gibson (Contact Author)

Fairfield University - Charles F. Dolan School of Business ( email )

N. Benson Road
Fairfield, CT 06824
United States
203-254-4000, ext. 2841 (Phone)
203-254-4105 (Fax)

Ronda Roberts Callister

Utah State University - Huntsman School of Business ( email )

3500 Old Main Hill
Department of Management and Human Resources
Logan, UT 84322-3500
435-797-1905 (Phone)
435-797-1091 (Fax)

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