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Fulfilling Government 2.0's Promise with Robust Privacy Protections


Danielle Keats Citron


University of Maryland Francis King Carey School of Law; Yale University - Yale Information Society Project; Stanford Law School Center for Internet and Society

2010

George Washington Law Review, Vol. 78, p. A-101, 2010
University of Maryland Legal Studies Research, 2009-41

Abstract:     
The public can now “friend” the White House and scores of agencies on social networks, virtual worlds, and video-sharing sites. The Obama Administration sees this trend as crucial to enhancing governmental transparency, public participation, and collaboration. As the President has underscored, government needs to tap into the public’s expertise because it doesn’t have all of the answers.

To be sure, Government 2.0 might improve civic engagement. But it also might produce privacy vulnerabilities because agencies often gain access to individuals’ social network profiles, photographs, videos, and contact lists when interacting with individuals online. Little would prevent agencies from using and sharing individuals’ social media data for more than policymaking, including law enforcement, immigration, tax, and benefits matters. Although people may be prepared to share their views on health care and the environment with agencies and executive departments, they may be dismayed to learn that such policy collaborations carry a risk of government surveillance.

This essay argues that government should refrain from accessing individuals’ social media data on Government 2.0 sites. Agencies should treat these sites as one-way mirrors, where individuals can see government’s activities and engage in policy discussions but where government cannot use, collect, or distribute individuals’ social media information. A “one-way mirror” policy would facilitate democratic discourse, enhance government accountability, and protect privacy.

Number of Pages in PDF File: 25

Keywords: information privacy, social media, government, social networks


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Date posted: October 25, 2009 ; Last revised: August 5, 2014

Suggested Citation

Citron, Danielle Keats, Fulfilling Government 2.0's Promise with Robust Privacy Protections (2010). George Washington Law Review, Vol. 78, p. A-101, 2010; University of Maryland Legal Studies Research, 2009-41. Available at SSRN: https://ssrn.com/abstract=1493254

Contact Information

Danielle Keats Citron (Contact Author)
University of Maryland Francis King Carey School of Law ( email )
500 West Baltimore Street
Baltimore, MD 21201-1786
United States
Yale University - Yale Information Society Project
127 Wall Street
New Haven, CT 06511
United States
Stanford Law School Center for Internet and Society
Palo Alto, CA
United States

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