Enhancing Trust in E-Voting Through Knowledge Management: The Case of the UAE

MANAGING KNOWLEDGE TO BUILD TRUST IN GOVERNMENT, H. Qian, M. Mimicopoulos, H. Yum, eds., New York, United Nations Department of Economic and Social Affairs (UNDESA), 2007

18 Pages Posted: 2 Nov 2009

See all articles by Fadi Salem

Fadi Salem

University of Oxford - Blavatnik School of Government; Mohammed Bin Rashid School of Government

Date Written: June 25, 2007

Abstract

The United Arab Emirates’ society has grown comfortable with the ubiquitous information and communication technologies. Despite repeatedly ranking high in terms of e-government readiness and social acceptance of ICTs, there were thoughts that the government decision to push for using e-voting in the first elections held in the country’s history would be crossing the boundary of social acceptance of technology. This paper assesses the role of knowledge management in the e-voting process in the UAE’s first election. A case study is presented to explore the assumptions on the impact of introducing an evoting system on the level of trust in government and the role of knowledge management in increasing transparency. The paper argues that knowledge management can play an important role in widening social acceptance in e-government processes such as e-voting through increasing transparency, thus enhancing trust in government. However, a certain reservoir of trust in government is a prerequisite for social acceptance of e-voting, regardless of the e-readiness level in the country.

Keywords: e-voting, UAE, e-government, knowledge management

Suggested Citation

Salem, Fadi, Enhancing Trust in E-Voting Through Knowledge Management: The Case of the UAE (June 25, 2007). MANAGING KNOWLEDGE TO BUILD TRUST IN GOVERNMENT, H. Qian, M. Mimicopoulos, H. Yum, eds., New York, United Nations Department of Economic and Social Affairs (UNDESA), 2007, Available at SSRN: https://ssrn.com/abstract=1498505

Fadi Salem (Contact Author)

University of Oxford - Blavatnik School of Government ( email )

62 Woodstock Road
Oxford, Oxfordshire OX2 6JF
United Kingdom

HOME PAGE: http://www.bsg.ox.ac.uk/people/fadi-salem

Mohammed Bin Rashid School of Government ( email )

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