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Strategic Total Quality Management (TQM) in a Group Dance

Quality World, Vol. 4, No. 3, March 2009

14 Pages Posted: 3 Nov 2009  

Priyavrat Thareja

GNA University - Faculty of Engineering & Technology

Mukul Chhabra

affiliation not provided to SSRN

Date Written: Marcch 2009

Abstract

This work is the result of experiences from application of strategic Total Quality Management to a group dance. Explained using the analogy of Sargam, the little protocol of Music marked by a sequence of 7syllables (sounds), that is the essence of celebration of Music. Sargam has been attempted for seeking a comparison with TQM, and found as well equated and harmonised. The attempt for eqation of Sargam draws its strength from Eight Quality management principles of ISO (International Organisation of Standardisation).

Keywords: SARGAM, Eight Quality management principles, Strategic TQM

JEL Classification: D29, D78, H80, M12, M14

Suggested Citation

Thareja, Priyavrat and Chhabra, Mukul, Strategic Total Quality Management (TQM) in a Group Dance (Marcch 2009). Quality World, Vol. 4, No. 3, March 2009. Available at SSRN: https://ssrn.com/abstract=1498513

Priyavrat Thareja (Contact Author)

GNA University - Faculty of Engineering & Technology ( email )

Sri Hargobindgarh, Phagwara- Hoshiarpur Road,
Phagwara , Punjab, 144405
India

Mukul Chhabra

affiliation not provided to SSRN

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