Assessment Approaches for Corporate Knowledge Management Systems

8 Pages Posted: 24 Dec 2009

See all articles by Ioan Andone

Ioan Andone

Alexandru Ioan Cuza University - Faculty of Economics and Business Administration

Napoleon-Alexandru Sireteanu

"Alexandru Ioan Cuza" University of Iasi, Faculty of Economics and Business Administration, Business Information Systems

Date Written: December 23, 2009

Abstract

Whereas knowledge management systems (KMS) continue to gain popularity as most advanced corporate information systems, the acceptance of standardized KMS assessment approaches has lagged. Developing metrics to assess a corporate KMS is inherently problematic due to the intangible nature of knowledge-based resources. Nonetheless, assessment is of vital importance for valuation purposes as well as to help managers determine whether particular KMS are effective working. The main focus of this paper is to explain the value of knowledge management and provide a general overview of measurement approaches. Finally, the development of an improved measurement system for corporate KMS is considered the key to the competitive success of the organization.

Keywords: Corporate Knowledge, Knowledge Management Systems, Measuring the Performance

JEL Classification: C29, G34, J24, L86, M21, O34

Suggested Citation

Andone, Ioan and Sireteanu, Napoleon-Alexandru, Assessment Approaches for Corporate Knowledge Management Systems (December 23, 2009). Available at SSRN: https://ssrn.com/abstract=1527725 or http://dx.doi.org/10.2139/ssrn.1527725

Ioan Andone (Contact Author)

Alexandru Ioan Cuza University - Faculty of Economics and Business Administration ( email )

Bd. Carol I no.22
Iasi, RO-700505
Romania

Napoleon-Alexandru Sireteanu

"Alexandru Ioan Cuza" University of Iasi, Faculty of Economics and Business Administration, Business Information Systems ( email )

Carol I Blvd, Nr.11
Lasi, 700506
Romania
400232201658 (Phone)

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