Reset for Regulation and Utilities: Leadership for a Time of Constant Change
12 Pages Posted: 12 Jan 2010
Date Written: September 1, 2009
This paper describes a process for a reset of regulation and utilities in today’s environment of constant change. “Reset” means that we develop fresh perspectives and knowledge about the future, all the while holding in trust the wisdom of the past. The paper examines three juxtapositions. The first is to focus on next practices, not best practices. Best practice is about following in someone else’s footsteps, whereas next practice is about going into areas where no one has gone before. The second is focusing on why rather than focus on what. Asking “What should we do next?” emphasizes practice whereas asking “Why have certain practices been successful?” searches for underlying needs and context. The third juxtaposition is between leading and leadership. A leader provides direction, which is proper when the right direction is known. In contrast leadership mobilizes people to tackle difficult and often ambiguous problems and circumstances.
Keywords: Leadership, Change, Utilities, Regulation
Suggested Citation: Suggested Citation