Aspects Regarding Internet Banking Services in Romania
Annals of the University of Petroşani, Economics, Vol. 9, No. 3, pp. 239-248, 2009
10 Pages Posted: 13 Jan 2010
Date Written: December 14, 2009
Banks have traditionally been interested in using technology to improve their products, services and efficiency. Over a long time they have been using electronic and telecommunication networks for delivering a wide range of value added products and services. With its increasing popularity, Internet is more and more used by banks as a channel for providing their products and services to their customers. This form of banking is generally referred to as Internet banking. The paper examines the features of Internet banking focusing on the substantial growth over the last years as banks use Internet services as an aggressive business strategy to gain market share rather than for making profits.
Keywords: financial institutions, E-banking, Internet banking
JEL Classification: G21, G24
Suggested Citation: Suggested Citation