Figures That Manage Sociotechnical Change

Sociologie du Travail, Vol. 45, No. 4, pp. 515-536, October 2003

22 Pages Posted: 18 Jan 2010 Last revised: 18 Jun 2015

Date Written: 2003

Abstract

Computers and software occupy an ever bigger place in an organization’s activities. Studying the social dynamics of their uses has thus become a major preoccupation for the social sciences. An overview of recent studies, in particular “structurationist” research, on this subject is presented; and a federative model, suggested. This archetypical model corresponds to three stylized situations of sociotechnical change (a neutral, regenerated and disturbed archetype) that, in some cases, can be aligned to reconstitute “appropriative trajectories”. This theoretical framework is applied to various sorts of information technology, in particular: enterprise resource planning (ERP) software, intranets and electronic messaging systems. Beyond merely understanding the social dynamics, the effort is made to link appropriative trajectories with the “logics of control” specific to them. The latter correspond to figures of management (the channel, facilitator and catalyst), which are described.

Note: Downloadable document in French.

Keywords: Structuration theory, Giddens, Information Technology, archetypal approach

Suggested Citation

de Vaujany, Francois-Xavier, Figures That Manage Sociotechnical Change (2003). Sociologie du Travail, Vol. 45, No. 4, pp. 515-536, October 2003 . Available at SSRN: https://ssrn.com/abstract=1537466

Francois-Xavier De Vaujany (Contact Author)

Université Paris-Dauphine ( email )

Place du Maréchal de Lattre de Tassigny
Paris, 75016
France

HOME PAGE: http://www.dauphine.fr

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