The New Global Telecommunications Industry & Consumers, Jorge Schement, ed., pp. 19-32, University Park: Penn State University’s Institute for Information Policy, 2001
54 Pages Posted: 9 Feb 2010
Date Written: 2001
Yesterday continues to block our view when it comes to changing telecommunications businesses. Technologies, customers and markets are completely different today than when telephone companies set up business nearly 100 years ago. But until now, the companies have been unable to change. Unfortunately, a company that was exactly right for yesteryear’s monopoly voice telephone service is exactly wrong for the new telecommunications industry. Telephone companies must let go of yesterday and remake themselves for the new environment. Likewise, as policymakers review telephone companies’ efforts to change through mergers, alliances, divestitures, and the like, policymakers need to make sure that the telecommunications paradigms conceived yesterday do not impede healthy competitive forces developing today.
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