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An E-Business Audit Service Model in the B2B Context

Information Systems Management, Forthcoming

39 Pages Posted: 10 Feb 2010  

Jagdish Pathak

University of Windsor - Odette School of Business

Mary R. Lind

North Carolina Agricultural and Technical State University - School of Business & Economics

Date Written: February 9, 2010

Abstract

We have studied E-business audit as a specialized service rendered in an information technology intensive environment. A service model is used to research the E-business audit context. Here auditing is viewed as a specialized technical service conducted in the context of E-business technologies, business processes, and people involved in E-business transactions. The specialized audit service is provided to the E-Business transacting firms that in most cases involve transactions between customers and suppliers. A field study of information technology auditors showed that both knowledge of the business processes and of the technologies were critical for them to render reliable and accurate e-business audit findings. The results showed the need for higher training levels in advanced IT methods and tools for technology auditors in rendering IT audit judgments for the business-to-business (B2B) context. Thus, these results provided support for the service model that calls for the appropriate knowledge and use of technologies, business processes, and people in providing service.

Keywords: Audit Services, E-Business Audit, Information Technology Expertise, E-Business Audit Judgment, Partial Least Squares, Interaction Effects, Information Technology Auditing

JEL Classification: M13, M10, M19, Q3, M4, M40, M41, M49

Suggested Citation

Pathak, Jagdish and Lind, Mary R., An E-Business Audit Service Model in the B2B Context (February 9, 2010). Information Systems Management, Forthcoming . Available at SSRN: https://ssrn.com/abstract=1550337

Jagdish Pathak (Contact Author)

University of Windsor - Odette School of Business ( email )

401 Sunset
Windsor N9B 3P4, Ontario
Canada
519-253-3000 ext. 3131 (Phone)
519-973-7073 (Fax)

HOME PAGE: http://www.jagdishpathak.com

Mary R. Lind

North Carolina Agricultural and Technical State University - School of Business & Economics ( email )

Merrick Hall
Greensboro, NC 27411
United States
336-334-7189 ext. 40 (Phone)
336-334-7093 (Fax)

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