The Importance and Challenge of Active Listening in Mediation

Australasian Dispute Resolution Journal, Vol. 20, No. 4, pp. 201-206, 2009

6 Pages Posted: 26 May 2010 Last revised: 14 Sep 2011

Tony Bogdanoski

The University of Sydney Law School

Date Written: 2009

Abstract

Before mediators can effectively help the parties resolve their disputes, mediators themselves must first understand and recognise the different needs and interests of the disputing parties, which requires actively listening to the parties. However, active listening – arguably the purest form of listening – is not an easy skill to acquire and apply in practice. This article explores the importance and examines some of the inherent challenges associated with actively listening to the parties in mediation.

Suggested Citation

Bogdanoski, Tony, The Importance and Challenge of Active Listening in Mediation (2009). Australasian Dispute Resolution Journal, Vol. 20, No. 4, pp. 201-206, 2009 . Available at SSRN: https://ssrn.com/abstract=1552671

Tony Bogdanoski (Contact Author)

The University of Sydney Law School ( email )

New Law Building, F10
The University of Sydney
Sydney, NSW 2006
Australia

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