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Poor Quality Mediation - A Systemic Failure?

15 Pages Posted: 20 Feb 2010 Last revised: 11 May 2010

Tania Sourdin

University of Newcastle (Australia) - Newcastle Law School

Date Written: February 15, 2010

Abstract

Mediation is the product of the personal skills and attributes of the mediator, the disputants, the representatives as well as the product of the system that supports it. This paper considers quality in mediation from a range of perspectives and argues that improved systemic supports are required to enhance mediation quality. The paper refers to a number of research projects undertaken in the field.

Keywords: mediation, conflict resolution, ADR, Court Connected mediation, quality

Suggested Citation

Sourdin, Tania, Poor Quality Mediation - A Systemic Failure? (February 15, 2010). Available at SSRN: https://ssrn.com/abstract=1553590 or http://dx.doi.org/10.2139/ssrn.1553590

Tania Sourdin (Contact Author)

University of Newcastle (Australia) - Newcastle Law School ( email )

1 University Drive
Callaghan, 2308
Australia

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