A New Model of Integrity: The Missing Factor of Production (PDF file of Keynote and PowerPoint Slides)
Michael C. Jensen
Social Science Electronic Publishing (SSEP), Inc.; Harvard Business School; National Bureau of Economic Research (NBER); European Corporate Governance Institute (ECGI)
Kari L. Granger
Center For Character and Leadership Development
March 26, 2010
Harvard Business School NOM Unit Working Paper 10-087
Barbados Group Working Paper No. 10-03
An Actionable Pathway To Dramatic Increases In Individual And Organizational Performance.
Full Day Workshop taught at Olin School, Washington University, St. Louis, MO, USA
To provide you and your organization(s) an unambiguous and actionable access to the causal link between integrity and superior performance, quality of life, value creation and competitive advantage.
We define integrity as a state or condition of being whole, complete, unbroken, unimpaired, sound, perfect condition. We distinguish integrity as a matter of a person’s (or an organization’s) word being whole and complete. One’s word is whole and complete when one honors one’s word.
During the course, we rigorously define your word, and we distinguish honoring one’s word from keeping one’s word. Honoring your word, as we define it, means you either keep your word or as soon as you know you will not, you say that you will not, and clean up any mess you cause by not keeping your word. Thus, even when you do not keep your word, you have a way to maintain your integrity.
Honoring one’s word provides a powerful and actionable pathway to earning the trust of others.
Note: See the following papers for more details on our work on integrity:
“Integrity: Without It Nothing Works” (5 pages) an interview of Michael Jensen by Karen Christensen on the topic of integrity available at http://ssrn.com/abstract=1511274
For our much longer (and as yet incomplete) paper on the topic (see “Integrity: A Positive Model that Incorporates the Normative Phenomena of Morality, Ethics and Legality” (124 pages, available at http://ssrn.com/abstract=920625))
A shorter abridged version of the full paper is: “Integrity: A Positive Model that Incorporates the Normative Phenomena of Morality, Ethics and Legality -- Abridged” (39 pages, available at http://ssrn.com/abstract=1542759)
Number of Pages in PDF File: 152
Keywords: Integrity, Honoring One's Word, Authenticity, Bigger than Oneself, Morality, Ethics, Sincerity
JEL Classification: G34
Date posted: April 18, 2010 ; Last revised: September 10, 2013