Corporate Portal: A Tool for Knowledge Management Synchronization

International Journal of Information Management, Vol. 24, No. 3, pp. 201-220, June 2004

20 Pages Posted: 28 Feb 2010 Last revised: 2 Mar 2010

See all articles by Hind Benbya

Hind Benbya

Deakin University

Nassim Aissa Belbaly

Universita di Lecce

Giuseppina Passiante

Universita di Lecce

Date Written: June 10, 2004

Abstract

As the basis of value creation and success of organizations increasingly depends on the leverage of knowledge available internally, knowledge management systems (KMS) are emerging as vital tools for competitive advantage. Among these KMS, corporate portals present the potential of providing organizations with a rich and complex shared information workspace for the generation, exchange, and use of knowledge. But developing corporate portals and building the critical mass of users required to make them successful is not an easy task. In this paper, drawing upon the literature review and an analysis of early adopters of corporate portals, we address the strength of this tool which consists mainly in synchronizing and supporting knowledge processes, put the emphasis on factors inhibiting its adoption by companies and finally propose some perspectives for a successful implementation.

Keywords: Knowledge management systems, Knowledge management processes, Corporate portal

Suggested Citation

Benbya, Hind and Belbaly, Nassim Aissa and Passiante, Giuseppina, Corporate Portal: A Tool for Knowledge Management Synchronization (June 10, 2004). International Journal of Information Management, Vol. 24, No. 3, pp. 201-220, June 2004, Available at SSRN: https://ssrn.com/abstract=1560551

Hind Benbya (Contact Author)

Deakin University ( email )

221, Burwood Highway
Melbourne, VIC 3125
Australia

Nassim Aissa Belbaly

Universita di Lecce ( email )

Viale Gallipoli, 49
73100 Lecce, lecce 73100
Italy

Giuseppina Passiante

Universita di Lecce ( email )

Viale Gallipoli, 49
73100 Lecce, lecce 73100
Italy

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